Shipping Policy (India)

Thank you for shopping with 4cjewel.com. We are committed to delivering your jewellery safely, promptly, and with the highest standards of care. This Shipping Policy outlines the terms and conditions related to delivery within India.

1. Serviceable Locations

We currently deliver to most PIN codes across India through reputed logistics partners. If your location is not serviceable,  you will be notified during checkout or contacted by our support team.

2. Shipping Charges

• Free Express Shipping: on all orders above ₹ 9, 999

3. Dispatch & Delivery Timelines

Product Type	Dispatch Time	Estimated Delivery
Ready-to-Ship	1–2 business days	2–3 business days
Made-to-Order / Customized	12–15 business days	2–3 business days
Festive/High Demand	Additional 1–3 days possible	As notified via email/SMS

Please note:

• Business days exclude Sundays and public holidays.
• Delays may occur due to remote locations, courier delays, or force majeure (e.g., strikes, natural calamities, pandemic-related restrictions).

 

4. Order Tracking

Once your order is dispatched:

• You will receive a tracking link via SMS/email.
• You can also track your shipment under “My Orders” on our website.

If you haven’t received tracking details within the expected time, please contact us at support@4cjewel.com

 

5. Secure Packaging & Insurance

• All jewellery is packaged in tamper-proof, cushioned boxes.
• Every shipment is fully insured until it reaches your doorstep.
• Please do not accept packages that appear tampered with or damaged. Kindly inform the delivery agent and notify us immediately.

6. Delivery Attempts

• Our courier partner will make up to 3 delivery attempts.
• If unreachable or undelivered after multiple attempts, the package may be returned to us.
• In such cases, we will contact you to re-confirm delivery.

7. Delivery Address & Change Requests

• Please ensure your shipping address and contact details are accurate at checkout.
• Address changes post-order may not be possible once the package is dispatched.
• Contact us immediately if you need to update address details: [support@4cjewel.com] or [+91-7569489949].

 

8. Delayed or Lost Shipments

While we strive for timely delivery, delays can occasionally occur. In such cases:

• We will proactively update you via email/SMS.
• In case of a lost shipment, we will initiate an investigation and either issue a full refund or reship the item at no additional cost.

 

9. Remote Area Surcharges

For select remote or high-risk delivery zones, a nominal surcharge may apply. You will be informed prior to shipping.

 

10. International Shipping

Please contact our customer care number +91-7569489949 for international shipping.