Exchange & Refund Policy:

At 4C Jewel, we offer a 2days return policy from the date of delivery. If you're not satisfied with your purchase, you may request a return within this period.

Eligibility for Return

To qualify for a return:

• The item must be unused, unworn, and in its original packaging
• All original tags, invoices, and proof of purchase must be included
• The product should be in the same condition as delivered including tag

To initiate a return, kindly email us at sattvaaabharan@gmail.com. Once approved, please send the item to the address given by Customer care.

We will provide you with a return shipping label and clear instructions for the return process. Please do not send any product back without prior approval, as such returns will not be accepted.

For any assistance, feel free to contact us at sattvaaabharan@gmail.com.

Damaged or Incorrect Items

Please check your order upon delivery. If you receive a damaged, defective, or wrong item, contact us immediately so we can resolve the issue at the earliest.

 

Non-Returnable Items

We do not accept returns for:

• Personalised/Customised Items
• Sale items or gift cards

If you are unsure whether your item is returnable, please contact us.

Exchanges & Buyback.

Buy back is available through online or offline 100% value on Gold as per market, 80% on Diamonds and Gemstones. Original bill is required.

Refunds

Once we receive and inspect your returned item, you will be notified of the refund status. If approved, your refund will be processed to your original payment method within 7–10 business days. Processing time may vary based on your bank or payment provider.

If it has been more than 15 working days since your return was approved and you haven’t received your refund, please contact us at sattvaaabharan@gmail.com.